Quality Assurance Program

Amendments to the Registered Nurses Act, 2008 will become effective on September 1, 2019 providing authority to ARNNL to establish a Quality Assurance (QA) Program for registered nurses. These amendments will strengthen/support ARNNL's mandate to regulate RNs and NPs in the public interest. As one component under ARNNL's Quality Assurance Framework, the QA program for registered nurses provides a proactive mechanism to address an issue/concern regarding an RN's/NP's practice thereby supporting a nurse to meet ARNNL's Standards of Practice for safe, competent and ethical care. A QA Committee, consisting of RNs and public representatives, may initiate a quality assurance review of a registered nurse or his or her practice and may make orders to address an issue/concern.

The QA program is proactive and supports early intervention to prevent an issue/concern from escalating to conduct deserving of a sanction. Although QA is non-disciplinary, it may intersect with the professional conduct review process where the QA Committee identifies in the course of a review that an RN may be guilty of conduct deserving of sanction. In this case, the QA Committee will terminate its review and the matter will be referred to the Complaints Authorization Committee. 

For more information, please refer to the following links:

For more information on the QA process, call Michelle Osmond 709-753-6181 or Rolanda Lavallee at 709-753-6019 or email info@arnnl.ca.



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